Should You Risk Your ERP With The Cloud?


How would you feel about putting a mission critical application up in the cloud?  Should all business critical apps remain on premise?  What about ERP – an application that is often the centre of a business’ operations.  Should you risk your ERP system with the cloud?

 

What are the concerns you may have about putting your ERP application into the cloud?

Downtime

Many organisations worry that their IT systems may experience periods of downtime if they are hosted centrally by a public cloud provider – maybe due to being hosted in multi-tenant environments where other tenants can disrupt your own systems or because of strains on connectivity during busy times.  This is obviously a critical issue for organisations who are deploying ERP into the cloud as uptime and availability is key to the smooth running of the business.

Loss of data

How do you know where your data is when it’s in the cloud?  What happens if there is an outage – will your data be lost?  How can you be sure that your information is secure, especially if it holds sensitive customer information from your ERP application?  Data security is an important consideration and maybe the top reason why organisations choose to retain their ERP solution in house rather than put it out to the cloud.

Security

Deploying your ERP solution into the cloud means relinquishing an element of control – whether that’s over all parts of the application or just elements of the hardware layer.  If your hosting provider is in control of your entire ERP system, then how can you be sure that your application is in safe hands and is secure at all times?  How do you know that other hosting clients cannot gain access to your systems?  What are the risks in the event of a cyber-attack?

 

Unfortunately, these issues are also prevalent with onsite, in-house ERP deployments – and sometimes can be riskier than being deployed into a secure, hosted cloud environment.  It obviously depends on your cloud hosting vendor and the way in which they deploy, manage and control their datacentre and IT systems, however let’s look at how C24’s hosting datacentre compares with traditional onsite IT deployments.

Downtime:

C24’s systems are designed to provision against downtime, which is why many of our customers have solutions deployed across both of our Midlands based hosting centres for maximum resiliency in the event of downtime.  The data is all backed up so even if the worse should happen and our datacentres are affected, we can be sure that we have mitigated as much as possible the risk of data loss.

Loss of data:

C24’s datacentres are built to have secure partitions between different clients, so no tenant can access another tenant’s systems.  We have comprehensive backup solutions in place to guard against data loss, and our ERP hosting infrastructures are designed to cope with intensive, mission critical application workloads that produce huge amounts of information.  We run our hosting on enterprise class storage infrastructure, making costly enterprise technology available to a wider audience who would not usually be able to purchase the infrastructure themselves.  And we also offer dedicated and shared options to customers, depending on the level of separation they require from other hosted tenants.

Security:

Do you have guards manning your datacentre 24/7?  Do you have monitored perimeter fences around your DC sites?  Do you have a comprehensive access policy to your datacentres that requires advance booking and pre-identification checks for all visitors?  We do.  We’re not boasting or trying to prove a point, but highlighting that in many cases companies are concerned about the level of security involved in deploying applications in the cloud, but often don’t critically assess the level of security at their own sites – from access policies, through to datacentre security and general systems security to protect against non-authorised employee access to IT.  That’s why we think our hosted ERP solutions are the safest choice available for customers searching for a more flexible approach to ERP delivery.

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