Midlands Enterprise Hosting Provider Wins Ambulance 999 Project West Midlands


Birmingham, July 21, 2014 – West Midlands Hosting Provider, C24, has been awarded the contract to deliver an on-premise infrastructure-as-a-service solution to underpin the critical 999 services delivered by West Midlands Ambulance Service NHS Foundation Trust (WMAS).

The service has been purchased via the Government’s G-Cloud framework and will allow WMAS to retain their infrastructure onsite at their own premises, with a C24 hosting wraparound service. This innovative solution enables WMAS to continue ensuring the security of their mission critical IT operations.

The solution from C24 will underpin the 999 Dispatch and Patient Transport applications to allow the Trust to continue delivering exceptional levels of emergency and urgent care and support to the public. These systems are all highly critical and as such need to be highly resilient whilst providing high availability to its users. C24’s enterprise solution therefore delivers reliability and high levels of availability by implementing a flexible yet robust infrastructure layer comprising of HP Bladesystem and HP 3PAR Storage technologies.

Phil Smith, Head of ICT Services at WMAS FT, explains that, “WMAS covers an area of 5,000 square miles, serving a population of over 5 million. Our two emergency operations centres take almost 3,000 999 calls every single day. We pride ourselves in the quality and robustness of the technologies that we deploy to support these critical functions, which ultimately leads to safer patient care. WMAS were the first UK Ambulance Service to fully deploy a multi-site ‘virtual’ Contact Centre. By continuing to build on this highly resilient and performing platform, using the latest available ‘proven’ technologies we will continue to provide the highest quality service and care for our patients”

Phil adds “Whilst working closely with both C24 and HP on the solution design, HP have recognised the investment that West Midlands Ambulance Service has already made in their technology infrastructure and by working alongside C24, they continue to strongly support the Trust in the development and deployment of their critical systems infrastructure.”

Paul Hemming, Managing Director of C24 Ltd, commented that, “C24 recognised the importance of security and high levels of availability when designing the solution for West Midlands Ambulance Service, and recent high profile outages and attacks experienced by Public Cloud providers further highlighted the critical need for an enterprise, private cloud solution located locally at WMAS FT’ premises.”

C24 Ltd recently presented at a Birmingham SOCITM event on the importance of assessing both the benefits and negatives of Private and Public cloud deployments for Public Sector organisations where data location and security is imperative. West Midlands Ambulance Service’s decision to opt for an on-premise private cloud solution combines the benefits of locally managed systems with the flexibility of a cloud procurement and deployment model, creating a flexible and secure hybrid IT environment.

About C24

C24 is an enterprise applications hosting provider based in the West Midlands, delivering infrastructure hosting, business intelligence software and document management capabilities to clients across the globe. C24 works closely with key technology vendors and partners to deliver best of breed private cloud hosting solutions to customers, and is a HP Cloud Agile Service Provider Partner and a Microsoft Gold Hosting Partner.

For more information please contact:-
Editorial – David Ricketts, Head of Marketing, C24 Ltd on email dricketts@c24.co.uk or phone 0121 550 4569. Alternatively, contact Carrie Morgan, The Sales Way carrie@thesalesway.com (+44) 7704 263 972

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