We’ve all had it happen – a hard drive crashes, or a lap top dies and valuable information is gone. Some people take the precaution of storing important information on another device, such as an external drive, or put it in the cloud by sending it to Google Drive or Dropbox. A common assumption among people who do this is that their data is safe and secure.
This assumption turns out to be wrong, as an individual found out when his Apple Time Capsule died. He was using the device to store important information, including photos of his child, and when the device failed he was unable to retrieve any of the files. Losing that information spurned him to bring a lawsuit against Apple for just over $25,000 to replace the hardware and for compensation for the lost memories. A lawyer by profession, this individual argues in his claim that the defect in the Time Capsule amounts to a breach of contract, and that it was Apple’s responsibility to protect and keep the information secure.
If he had read the service agreement closely, (but honestly, who does?) he might have realized before it was too late that Apple places the burden of backing up the data stored on a Time Capsule on the user’s shoulders. The Time Capsule is intended as a storage device, not a backup device, but the difference between the two is lost on most people, as the thinking goes that if you are storing your data somewhere other than your computer, you are in effect, backing up your data.
People think the same way about storing information on cloud services. Most people think that if you upload a document to Google Drive, it is safe and protected. However, as with Apple, Google places the responsibility of backing up that data on the user, so if a document were to go missing, it’s not Google’s responsibility to restore it for you. Last week Amazon suffered a power outage that made people unable to access certain cloud services for a period of a few hours. No data was reported lost, but if you were running a business and were unable to access some important information, it could have had serious consequences. A recent reportpublished by the International Working Group on Cloud Computing Resiliency (IWGCR) states that a total of 568 hours of downtime at 13 well-known cloud services since 2007 had an economic impact of more than $71.7 million US dollars.
What this all means is that you need to have a backup and recovery plan in place. Losing photos can be devastating, and for a business losing information can mean the end of the business. Instead of relying on devices that eventually fail and cloud services that can be interrupted, you need to use a reliable backup solution that will keep your data safe and also allow you to restore missing information easily. Click here to connect with a Powered by Asigra Service Provider who can provide you with information on the best way to backup and recover your data.