CURATED SOCIAL COMMERCE: WHAT ZUMBA COULD LEARN FROM BRAZILIAN RETAIL GIANT MAGAZINE LUIZA (VIDEO)

March 7, 2013

Looking for social commerce inspiration?  Here’s an interesting initiative from Magazine Luiza, Brazil’s4th largest retailer , that builds on the curated commerce trend.

Last year and bucking the trend of bringing social to the store, Magazine Luiza brought the store to social, by inviting people to curate their own mini-store on Orkut and Facebook.

The ‘Your Store’ (Magazine Você) initiative invited consumers to stock their own mini-store with up to 60 items from Magazine Luiza’s inventory.  Users could personalise the store, offer personal reviews and comments, and get 2.5% – 4.5% commission for any sales made.  Fulfilment and logistics was handled by Magazine Luiza.

Contagious Magazine reports that whilst the idea was popular – 53,000 stores were opened, and whilst conversion rates were 40% higher than traditional stores, only a total of 10,000 products were sold.

Whilst this could be seen as another nail in the coffin of the ‘bring the store to social’ variant of social commerce, we think it points to an opportunity.

How about if the idea was tweaked – a la OpenSky – to offer member organisations/certification bodies for independent professionals a simple solution for their members  (Think personal trainers, caterers,  yoga/Zumba instructors, photographers, hairdressers, educators). Self-employed professionals depend on, and use their social networks and followers to build their businesses, so there would be a natural fit for curated store on a blog, linked from YouTube, or even Facebook.

If you’ve ever been to a Zumba instructor event, you’ll see why this would work.  Instructors buying sack loads of Zumba gear to sell to their members.  It’d be a useful benefit from the Zumba Instructor Network if they could do this without having to manhandle the gear themselves – and it’d keep member dues coming in.

As the science of promotions shows, the key to success will, of course, be to run any such store with two-sided promotions, both the curator and customer should get a better price than can be found elsewhere. Otherwise the idea is dead in the water.  But done right, here’s a real opportunity in the social commerce space.

 

Thanks to social commerce today.


2013: THE YEAR OF SHOPPABLE VIDEO?

March 6, 2013

What do Gucci, Juicy Couture, Neiman Marcus, Barney’s, SSense, Target, ASOS, HomeBase, and The Sanctuary Spa have in common? They are all early adopters of shoppable videos, now an integrated part of YouTube functionality. Click on an item of furniture, apparel or cosmetics in a YouTube video and an embedded hot link takes you to a product page, or puts the item in a browsing basket to look at later.

These shoppable videos are a tantalising glimpse of the future of social commerce. Beyond social commerce, we believe shoppable video represents the future of advertising and product placement and we think we’ll see a whole lot more of shoppable video in 2013. At WPP digital agency group Syzygy, we’ve worked up the shoppable video into a concept app, codenamed GOAB (see video below).

Imagine this. You’re watching the latest Bond movie, Skyfall; you touch (or old skool – click) Daniel Craig’s Tom Ford suit and the suit is placed into your personal smart locker for you to view, customise and buy later. Or better still, when you see something you like in a movie, you tap your (dimmed) smartphone screen (or use gesture-control connectivity with the smartphone app) – and second screen simultaneous streaming technology captures a screenshot, with hotspots over products linking to product pages. Same goes for ads; tap or gesture to add the product to your shopping list – simple, non-invasive and useful. Checkout how movie theatres are rolling out in-theatre digital services for the hard of hearing or visually impaired. A tweak of this technology could enable a shopping stream along with movies.

So you heard it here first: 2013 will be the year of the shoppable video in social commerce and beyond. It won’t be perfect; mere Platonic shadows of what is to come. We’ll have to crack the nut of intentionality for starters – people watch video for entertainment, not to shop – but we’ve been dealing with this intentionality disconnect for years with social commerce – and we have some solutions. But expect big advertising groups to be all over shoppable video like a rash. The digital convergence of advertising begins with the shoppable video. Watch this space.

Thanks to http://socialcommercetoday.com/2013-the-year-of-the-shoppable-video/


50x current information = lots more disruption

January 29, 2013

If you’re involved in traditional media and your mind wasn’t boggled by last month’s IDC report, “The Digital Universe in 2020,” it must be that you didn’t see it.

So let’s take a look, and then let’s consider the implications.

Each year, IDC — a division of EMC — attempts to estimate the amount of digital data created, replicated and consumed that year, and to project the growth likely in the “digital universe” by the end of the decade.

What counts as data? Everything that generates a storable bit of information. IDC describes it this way:

“The digital universe is made up of images and videos on mobile phones uploaded to YouTube, digital movies populating the pixels of our high-definition TVs, banking data swiped in an ATM, security footage at airports and major events such as the Olympic Games, subatomic collisions recorded by the Large Hadron Collider at CERN, transponders recording highway tolls, voice calls zipping through digital phone lines, and texting as a widespread means of communications.”

Here’s the knockout punchline: IDC predicts there will be 50 times as much digital information in 2020 as in 2010.

du-50-fold-growth-lg

Fifty times. If you think the traditional media business models are challenged now, just wait. And think about these telling points excerpted from the IDC executive summary:

  • “A majority of the information in the digital universe, 68% in 2012, is created and consumed by consumers — watching digital TV, interacting with social media, sending camera phone images and videos between devices and around the Internet, and so on. Yet enterprises have liability or responsibility for nearly 80% of the information in the digital universe.”
  • “Only a tiny fraction of the digital universe has been explored for analytic value. IDC estimates that by 2020, as much as 33% of the digital universe will contain information that might be valuable if analyzed.”
  • “The amount of information individuals create themselves — writing documents, taking pictures, downloading music, etc. — is far less than the amount of information being created about them in the digital universe.”

When I saw the chart above, it struck me that the IDC folks were talking about the same thing I described in the first entry on the MediaReset blog. I was trying to describe this same information explosion in this chart:

History of media - digital era copy

We’re in the red-outlined section of the chart now — the IDC report confirms it.

Think we’ve got Big Data now? We ain’t seen nothin’ yet.

Picture a planet-full of people using digital devices to read, view, listen to, send and receive digital information. Picture those digital devices in the hands of more and more of the population, used throughout their waking hours. Picture them searching for things they’re interested in; picture them sending messages, photos, videos; picture them shopping, posting, pinning, sharing and doing all the other things  people do with digital data.

When people use digital data systems, their usage itself generates data about them. Picture each digital action creating data about who the person is, what interests her, what he is likely to spend money on. That layer of meta-data — not just the sheer volume of information that will becoming available — is the big game-changer for traditional media.

These data have huge commercial value, some of which is in its tremendous power for targeting advertising and marketing. As more and more of those data are captured, analyzed and made actionable, it becomes less and less necessary to fire advertising blindly into the crowd using mass-media solutions. Instead, by using real-time bidding informed by Big Data, advertisers can target the specific individuals they want to reach, one impression at a time. I call it the “Where’s Waldo” game. This will disrupt the mass-media business model further and further.

So what does 50x growth in information by 2020 mean to traditional media? Here are some first-cut implications I see:

  1. The content we generate will be an every-smaller share in the ever-expanding ocean of information choices.
  2. Gaining audience dominance will get harder and harder for individual media sources. Already we’re seeing that local news providers are getting less than 1% of the digital visits from people in their markets. What will we be getting in 2020?
  3. Owners of digital audiences will need to assess and reassess their content and data strategies. How do you win advertising dollars when you’re competing against vast audiences, infinite inventory and incredibly deep audience data?
  4. Digital audience targeting is in its infancy today. More and more customer data will be harvested, tabulated, analyzed and made actionable. As a result, more and more ad dollars will be spent on reaching specific individuals on multiple web sites instead of buying ROS space on a particular web site. Already, Borrell Associates is predicting local spending on targeting banners will more than double in 2013, claiming a 32% share of local digital ad spending.
  5. Sellers of advertising will need to be relentless in adopting the latest targeting solutions for their customers. Media properties that hope to keep selling ROS banners in the world of “Where’s Waldo” targeting will be left in the dust.

Honestly, I am not sure what the right audience-development strategies for local media will be as the amount of content expands geometrically. As I’ve said before, news alone will not be anywhere near enough for us to build the amount of audience engagement we will need.

One thing I’m sure about, though, is that we need to be selling state-of-the-art targeting solutions to our local advertising customers. They need those solutions, and we can’t afford to get stuck receiving only the tiny share of ad revenues that publishers get from targeted advertising. We want to be getting the share that the sellers get, too. So finding a way to get ourselves into the “Where’s Waldo” game is hugely important.


GOOGLE DOMINATES THE MOBILE APP MARKET, HAS 5 OF THE TOP 6 APPS IN THE U.S.

January 24, 2013

Mobile Apps Rankings

Wondering why Apple (AAPL) is sinking so much effort into building its own Maps application? Because it doesn’t want Google (GOOG) to gobble up all the revenue from big-name mobile applications. ComScore has published its most recent monthly review of the top iOS and Android apps in the United States ranked by unique visitors and has found that Google captured 5 of the top 6 spots with Google Maps, Google Play, Google Search, Gmail and YouTube. In fact, Facebook (FB) was the only non-Google app to crack the top 6, although it also had the benefit of being the most-visited app in the entire country by a margin of more than 10 million unique visitors. iTunes was the only Apple app to crack the top 10, meanwhile, as it ranked eighth with roughly 46 million unique visitors last month.


Pinterest, helping brands convert

September 11, 2012

Brands were quick to jump onto the Pinterest bandwagon but had little or no insight as to how they could monetize their efforts. Pinterest have no tools as yet to allow marketers access to data and therefore a majority of brands are reluctant to get onboard the Pin-Train.

Two of South Africa’s largest retailers, Woolworths and Pick ‘n Pay have managed to successfully grow a dedicated following on Pinterest using their area of expertise in the culinary and lifestyle genre’s.


Introducing Google Maps Coordinate

July 23, 2012

Google Maps Coordinate could be a great tool for any companies with mobile workforces.


Summer of 2012 : Video Apples annual developers conference

July 10, 2012

Apple made quite a splash at its annual developers conference. Although iOS 6 looked like just a bugfix to iOS 5, OS X Mountain Lion and the new MacBook Pro with Retina display grabbed all the eyeballs. Let’s look at the Retina MacBook first. Apple has once again been at the forefront of innovation by making a display which has more pixels than an HDTV. This sets new standards for the competition – they have to catch up, the web – websites are now forced to be forced to be optimised for higher resolution displays, softwares – developers now have to make better use of all those pixels. This is a good thing as it will lead to more innovations and ultimately, the consumer enjoys the fruits.
Then, there was OS X Mountain Lion which is the first step in a fusion between OS X and iOS. Apple looks to have done a better job than Microsoft has done with Windows 8 by maintaining familiar interfaces and gradually changing it instead of pulling off a blinder (no doubt Windows 8 is an excellent OS – read our review of the Consumer Preview here). One thing is certain. Mobile is the future. How touchy it will be is the question.
Embedded below is the complete video of the WWDC 2012 Keynote from YouTube.


Virtual Sight Seeing With ‘World Wonder Project’ by Google

June 6, 2012

We don’t really like to travel that much or worse even step outdoors for a fresh breath of air that we don’t really need. We spend most of our time in front of our computers playing MMO or surfing the net. Which is why our humble nature really enjoys The World Wonders Project by Google.


Video: YouTube’s 7th Birthday Celebration

May 22, 2012

Youtube is now a part of life but it is only 7 years old.

May 21st 2012 marks the 7th Birthday of YouTube, and to celebrate they’ve compiled a video showcasing everything that has made them great to this very day, including a host of great statistics about what happens on YouTube. Thanks Alicia. Here’s just a few YouTube stats for 2012:

◦There are over 4 Billion Videos viewed per day
◦Kony had 30 million in just 24 hours
◦72 Hours of video uploaded per day


Dynamic Mapping App May Pose A Threat To Google Maps

May 11, 2012

UpNext provides fully searchable maps for the entire United States with its free iOS app. The vector mapping software hopes to give Google Maps a run for its money with its unique navigation features, which allow users to check out buildings, points of interest, and publlic transport in real-time.

via PSFK: http://www.psfk.com/2012/05/dynamic-google-maps-app.html#ixzz1uZvVeUt9


Follow

Get every new post delivered to your Inbox.

Join 752 other followers