Fred Balboni, Global Leader, Business Analytics and Optimization, speaking to the need of infusing analytics throughout the organization and how IT and LOB executives are changing partnership models to bring this to reality. In the panel discussion, JP Morgan Chase shared how they are using analytics to mine information from the “new” customer who is banking via mobile channels and Thompson Reuters described the role that analytics plays in their customer centricity by creating upsell and cross-sell opportunities externally and greatly reducing the cost of ownership internally.
IBM IOD 2012 – How Analytics is Transforming the C-Suite.
December 12, 2012
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Application Hosting, Managed Service Hosting, Marketing | Tagged: Analytics, Big data, Business Analytics, business intelligence, Cross-selling, Customer centricity, Fred Balboni, JPMorgan Chase, partnership models, Technology, Thomson Reuters, Total Cost of Ownership, Upsell | 
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Posted by david ricketts
SaaS Adoption Accelerates, Goes Global in the Enterprise
November 2, 2012In working with manufacturers and financial services firms over the last year, one point is becoming very clear: SaaS is gaining trust as a solid alternative for global deployments across the enterprise. And this trend has been accelerating in the last six months. One case in point is a 4,000 seat SaaS CRM deployment going live in Australia, Europe, and the U.S. by December of this year.
What’s noteworthy about this shift is that just eighteen months ago an Australian-based manufacturer was only considering SaaS for on-premises enhancement of their CRM system. What changed? The European and U.S. distribution and sales offices were on nearly 40 different CRM, quoting, proposal and pricing systems. It was nearly impossible to track global opportunities.
Meanwhile business was booming in Australia and there were up-sell and cross-sell opportunities being missed in the U.S. and European-based headquarters of their prospects. The manufacturer chose to move to a global SaaS CRM solution quickly. Uniting all three divisions with a global sales strategy forced the consolidation of 40 different quoting, pricing and CRM systems in the U.S. alone. What they lost in complexity they are looking to pick up in global customer sales.
Measuring Where SaaS Is Cannibalizing On-Premise Enterprise Applications
Gartner’s Market Trends: SaaS’s Varied Levels of Cannibalization to On-Premises Applications published: 29 October 2012 breaks out the percent of SaaS revenue for ten different enterprise application categories. The greener the color the greater the adoption. As was seen with the Australian manufacturer, CRM continues dominate this trend of SaaS cannibalizing on-premise enterprise applications.
Additional take-aways from this report include the following:
- Perceived lower Total Cost of Ownership (TCO) continues to be the dominant reason enterprises are considering SaaS adoption, with 50% of respondents in 2012 mentioning this as the primary factor in their decision.
- CRM is leading all other enterprise application areas in net new deployments according to the Gartner study, with the majority of on-premise replacements being in North America and Europe.
- Gartner projects that by 2016 more than 50% of CRM software revenue will be delivered by SaaS. As of 2011, 35% of CRM software was delivered on the SaaS platform. Gartner expects to see SaaS-based CRM grow at three time the rate of on-premise applications.
- 95% of Web analytics functions are delivered via the SaaS model whereas only 40% of sales use cloud today according to the findings of this study.
- The highest adoption rates of SaaS-based applications include sales, customer service, social CRM and marketing automation.
- SaaS-based ERP will continued to be a small percentage of the total market, attaining 10% cannibalization by 2012. Forrester has consistently said this is 13%, growing to 16% by 2015.
- Office suites and digital content creation (DCC) will attain compound annual growth rates (CAGR) of 40.7% and a 32.2% respectively from 2011 through 2016. Gartner is making the assumption consumers and small businesses will continue be the major forces for Web-based office suites through 2013.
- The four reasons why companies don’t choose SaaS include uncertainty if it is the right deployment option (36%), satisfaction with existing on-premise applications (30%), no further requirements (33%) and locked into their current solution with expensive contractual requirements (14%).
Bottom Line: Enterprises and their need to compete with greater accuracy and speed are driving the cannibalization of on-premise applications faster than many anticipated; enterprise software vendors need to step up and get in front of this if they are going to retain their greatest sources of revenue.
Source: Market Trends: SaaS’s Varied Levels of Cannibalization to On-Premises Applications Published: 29 October 2012 written by Chad Eschinger, Joanne M. Correia, Yanna Dharmasthira, Tom Eid, Chris Pang, Dan Sommer, Hai Hong Swinehart and Laurie F. Wurster
2 Comments | Application Hosting, Managed Service Hosting, Marketing, Retail IT Solutions | Tagged: application, application categories, application delivery specialists, Australia, Customer relationship management, Gartner, Market trend, SaaS, saas crm, Services, Total Cost of Ownership, United States, Web application | Permalink
Posted by david ricketts
Varonis Data Governance Suite 5.8: Faster, Leaner, Lower Cost
October 5, 2012We’re extremely excited to announce the release of version 5.8 of the Varonis Data Governance Suite!
This release is packed with major architectural changes that not only increase performance, but also reduce your total cost of ownership and make managing your Varonis infrastructure faster and easier than ever.
What’s new?
Here are some of the key features in 5.8:
- Collectors: New component introduced for metadata collection that no longer requires Microsoft SQL, resulting in better performance, easier deployment, and a lower Total Cost of Ownership (TCO).
- Management Console and Scheduler: Single point to manage and control the entire Varonis infrastructure, simplifying installation and monitoring.
- Incremental File Walk: Ability to incrementally scan/walk only the changed permissions on the file system rather than the entire file system, reducing system and network overhead and boosting overall efficiency.
- Database Separation: Support for SQL farms external to Varonis components, increasing architecture flexibility and reducing total cost of ownership.
- Auditing Actions: full audit of activities within DatAdvantage increases organizational security posture by providing immediate accountability for administrators.
- User and Group Creation: Users and groups can be created and edited from the DatAdvantage interface, increasing administrative functionality and flexibility.
Our CEO and co-founder, Yaki Faitelson:
“We have changed the architecture of the product so that the people who already rely heavily on DatAdvantage to improve management and security for their unstructured data platforms can integrate it into their workflow even more seamlessly, while those new to the technology will benefit from the experience and input from those who have come before them.”
Related articles
- Varonis Data Governance Suite 5.8: Faster, Leaner, Lower Cost (varonis.com)
- Data Migration a Security Threat: Varonis (c24.co.uk)
1 Comment | Application Hosting, Managed Service Hosting, Marketing, Retail IT Solutions | Tagged: Computer file, DatAdvantage, File system, Microsoft Management Console, SQL, SQL Farms, Total Cost of Ownership, Yaki Faitelson | Permalink
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