CURATED SOCIAL COMMERCE: WHAT ZUMBA COULD LEARN FROM BRAZILIAN RETAIL GIANT MAGAZINE LUIZA (VIDEO)

March 7, 2013

Looking for social commerce inspiration?  Here’s an interesting initiative from Magazine Luiza, Brazil’s4th largest retailer , that builds on the curated commerce trend.

Last year and bucking the trend of bringing social to the store, Magazine Luiza brought the store to social, by inviting people to curate their own mini-store on Orkut and Facebook.

The ‘Your Store’ (Magazine Você) initiative invited consumers to stock their own mini-store with up to 60 items from Magazine Luiza’s inventory.  Users could personalise the store, offer personal reviews and comments, and get 2.5% – 4.5% commission for any sales made.  Fulfilment and logistics was handled by Magazine Luiza.

Contagious Magazine reports that whilst the idea was popular – 53,000 stores were opened, and whilst conversion rates were 40% higher than traditional stores, only a total of 10,000 products were sold.

Whilst this could be seen as another nail in the coffin of the ‘bring the store to social’ variant of social commerce, we think it points to an opportunity.

How about if the idea was tweaked – a la OpenSky – to offer member organisations/certification bodies for independent professionals a simple solution for their members  (Think personal trainers, caterers,  yoga/Zumba instructors, photographers, hairdressers, educators). Self-employed professionals depend on, and use their social networks and followers to build their businesses, so there would be a natural fit for curated store on a blog, linked from YouTube, or even Facebook.

If you’ve ever been to a Zumba instructor event, you’ll see why this would work.  Instructors buying sack loads of Zumba gear to sell to their members.  It’d be a useful benefit from the Zumba Instructor Network if they could do this without having to manhandle the gear themselves – and it’d keep member dues coming in.

As the science of promotions shows, the key to success will, of course, be to run any such store with two-sided promotions, both the curator and customer should get a better price than can be found elsewhere. Otherwise the idea is dead in the water.  But done right, here’s a real opportunity in the social commerce space.

 

Thanks to social commerce today.


Introducing The New MySpace

September 28, 2012

Last time you probably heard about MySpace, it was sold for $35 million, down from a $550 million buy price just a few years before… Part of that headline was that Justin Timberlake bought into it, and now just over 12 months on, we see the new interface and experience showcased in this video ‘This is MySpace’ along with a registration page to gather emails in readiness for the re-launch.

The experience looks very cool at first glance, it actually makes Facebook look boring, and content/functionality wise, it pairs back to its roots in music, with a focus on finding artists, albums and popular songs and videos. Plus it’s powered by Facebook Connect and Twitter sign-in, so it might be able to pull a few people back in along with their content. Who’s heading back!?

http://www.digitalbuzzblog.com


Pinterest, helping brands convert

September 11, 2012

Brands were quick to jump onto the Pinterest bandwagon but had little or no insight as to how they could monetize their efforts. Pinterest have no tools as yet to allow marketers access to data and therefore a majority of brands are reluctant to get onboard the Pin-Train.

Two of South Africa’s largest retailers, Woolworths and Pick ‘n Pay have managed to successfully grow a dedicated following on Pinterest using their area of expertise in the culinary and lifestyle genre’s.


Grolsch Beer: Interactive Multi-Screen Ads

September 7, 2012

This Grolsch multi-screen campaign is an interesting example of extending a TVC into interactive an online video and mobile experience, that in turn drives retail foot traffic. Starting with a TVC introducing a bold character, the ad then challenges you to go online to continue the conversation.

Users are then introduced to the character more personally over a beer and are asked to text him their name in real-time as the online video plays… For users who’s name the character recognises, he sends them back a text message, literally buying them a beer in real life, with the text linking straight to a coupon code and store finder to claim. Created by the BMB Agency.


How Social Media Is Changing the Sports Ticketing Market [INFOGRAPHIC]

June 6, 2012

Social media hasn’t only revolutionised sports fans’ experiences at the game — it’s also changed how they get there in the first place.

One in five fans use social networks to invite friends to games, according to a recent report by the Sports Business Journal. Nearly 15% of ticket buyers say their purchases have been influenced by Facebook posts.

And engaging fans on social media doesn’t just help sports teams reach potential buyers — it literally pays off. According to the same research, fans who buy tickets through social media links pay more than one-and-a-half times as much on average compared to all buyers. Why? They typically make their purchases farther in advance.

The graphic is based around US data, however the UK could learn significant lessons from them as our adoption of the media is on par with theirs.

thanks mashable.com
Ticketing,social media


Twitter and business intelligence

May 4, 2012

At C24 we are working with big data and external information from twitter and other social media sites. The information that we are gaining is incredible. We spotted this video from IBM that gives an overview, but what you see is really interesting. If you would like to know more about our solutions please drop us a line. www.c24.co.uk


What Happens in an Internet Minute

April 2, 2012

Intel, via their Facebook page, have created a Infographic showing what happens on line in an average Internet Minute.

As you can see, it’s Social Network traffic and data that generates the most data exchanges. There isn’t any mention on Pinterest traffic though, which you would expect to see mentioned, but the Infographic makes no mention of when the data was collected.


Data Explosion CMO Concerns

March 20, 2012

We spotted this interesting graph reporting on how CMO’s are having issues. The top two are really interesting as our solutions address both issues. Data growth as you have probably read on the C24 blog is growing at a unprescendented rate and no one is doing anything about it and the concern is just getting bigger. Anyway though it was an interesting graph.


Social Commerce: $30B over the next 5 years

February 27, 2012

In an unsurprising twist, young male audiences with mid to higher disposable incomes are more comfortable providing their credit card details to a social network. The infographic below is based on some research commissioned by Digitas last month that helps shape the context of who is interested in social commerce, and looks at a forecast of where the revenue might head over the next 5 years.

While the Booz & Co report suggests a nice neat $30B expenditure figure within the United States, I’d suggest that social commerce is going to become extraordinarily difficult to measure in the coming years. The reason for this is simple – social commerce is quickly being integrated into every ecommerce site, blurring the lines between money spent on social networks, and money spent on what are traditionally considered to be ‘ecommerce’ only.

Take for example the likes of fab.com (which I’ve previously written about), Fancy , and even the rumoured future of Pinterest, which by the way, with up to 80% female audience, counteracts the male-skew that the infographic below suggests. Each example are standalone sites that are creating their own unique interests graph and attempting to turn them into direct ecommerce transactions. EBay bought Hunch.com last year in order to generate more socialised predictions of what consumers wanted to buy, based on an interrogation of their interest graph. A number of fashion brands trialled social commerce on their branded retail sites dating back as early as 2010, when they would try and match recommendations of clothing to other people like you who were browsing their store. Let’s also not forget about Amazon, who for years have had their basic recommendation algorithm suggesting products you should buy based on the behaviours of others within their shopfront.

They’re all legitimate forms of social commerce in one way or another, some more basic than others. Yet none of them would be considered a social media platform in the way that the Booz & Co report has tackled the problem.

So is $30 billion an accurate figure? I’m not sure it’s even close. I doubt if anyone selling things online in 5 years will be doing so without some methodology of tapping into a social graph – either by integrating into the API of one or more of the big social networks, or by creating their own internalised social graph on a standalone website. Add into that mix the mobile factor (mobile commerce will add to the social experience), and just about anything we buy with our disposable income will be traced back to a recommendation that someone, somewhere, sometime recently gave us.


Infographic: Facebook use by brands in Australia

February 14, 2012

Thanks to the folks over at Social Bakers for producing this infographic of social media use in Australia. It’s often hard to find region-specific social media data so it’s good to have. Unfortunately as you can see, their definition of social media is….Facebook and a little bit of Youtube. Hmm. Let’s just think of this as a Facebook interaction infographic and then it makes more sense.

http://a2a.lockerz.com/menu/sm8.html#type=page&event=load&url=http%3A%2F%2Fc24ltd.wordpress.com%2Fwp-admin%2Fpost-new.php&referrer=


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