The Social Brand Value of the World’s Leading Brands

October 4, 2012

The Social Brand Value of the World's Leading Brands Infographic

In November 2011, social media consultancy Sociagility looked at the social brand value of 50 of the world’s leading brands, creating a revised top 50 ranking according to their social media performance, as measured by the consultancy’s PRINT Index™ KPI. The PRINT system compares brands on five key dimensions or ‘attributes’ of social media performance – popularity, receptiveness, interaction, network reach and trust – across multiple platforms. The Sociagility Top 50 report analyses the social brand value of the world’s leading brands and the competitive influences that determine their social media performance. Here’s a visual representation of just some of the report highlights


The Impact of Social Media in Hospitality

August 30, 2012

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How Social Media is Changing Hospitality

It’s funny, as word of mouth and social media marketing continues to grow in the new era of instant review and social media hotels, amusement parks, restaurants and even the airlines have to step up their game. No longer can a server, front desk clerk or any member of an organizations service staff let their guard down.


Video: Local Search Strategies are Key for Large Brands

June 29, 2012

A recent post we did on 6 Keyword Misconceptions spoke to the misconception that national or international businesses should avoid local search. It’s not only a misconception, it’s a huge mistake. Developing an SEO strategy that ranks you regionally can be less competitive, require less resources, and increase your overall returns. And it doesn’t discount you ranking on non-geographic keywords or phrases. Quite the opposite, ranking well locally can drive your rank nationally and internationally.

VideoInfographs produced this fantastic video infographic for Balihoo, a provider of local marketing automation technology and services to national brands with local marketing needs.

Read more: http://www.marketingtechblog.com/video-local-search/#ixzz1zAodaSOF


How Social Media Is Changing the Sports Ticketing Market [INFOGRAPHIC]

June 6, 2012

Social media hasn’t only revolutionised sports fans’ experiences at the game — it’s also changed how they get there in the first place.

One in five fans use social networks to invite friends to games, according to a recent report by the Sports Business Journal. Nearly 15% of ticket buyers say their purchases have been influenced by Facebook posts.

And engaging fans on social media doesn’t just help sports teams reach potential buyers — it literally pays off. According to the same research, fans who buy tickets through social media links pay more than one-and-a-half times as much on average compared to all buyers. Why? They typically make their purchases farther in advance.

The graphic is based around US data, however the UK could learn significant lessons from them as our adoption of the media is on par with theirs.

thanks mashable.com
Ticketing,social media


The Jury Is In – CEO Choose Big Data Over Social Media

June 1, 2012

A new studyby McKinsey & Company reveals that less risky and potentially more beneficial realm of Big Data software is a higher priority today than social media integration. The study consisted of 1,500 surveyed CEOs, CFOs and CIOs between April 3 and April 12, 2012.

Almost 50% of respondents stated that they are currently using Big Data to “understand their customers better”, whereas 32% stated they are using social media for “interaction and promotion purposes.” The survey also found:

– 13% did not consider Big Data a priority, so far as stating it was “not on the agenda”

– Over 50% state that flexible delivery platforms are a priority for the next 1-2 business years

– 19% of respondents have deployed digital marketing practices across the enterprise

– 4% used location-based software to target customer promotions

The study also found:

– 52% believe that organizational structures not designed to take advantage of either Big Data or social media priorities

– 51% say that lack of technology infrastructure and IT systems are a significant challenge

– 43% and 31% are having difficulty in finding functional and IT talent, respectively

Big Data and social media do not have to be mutually exclusive. A number of businesses are beginning to integrate the two, using Big Data solutions to analyze business content based on their social media activity.

Thanks to http://blog.drjerryasmith.com/2012/05/31/the-jury-is-in-ceo-choose-big-data-over-social-media/


Panning for Gold with your Water Wings on

May 19, 2011

Who would have imagined 20 years ago that the cyber airwaves would be jam packed with chaotic social chatter? That people would be sharing everything about everything with everyone, in real time?

Through our constant Tweeting, Blogging, Face-booking, You-Tubing, Skyping, Linking-in, Instant Messaging and general need to communicate on a micro and global level our lives have changed forever.

On a social level it’s liberating and on a business level it’s empowering. The world has shrunk. Everyone can contact anyone at any time and more or less for free. Wow! So out of this plethora of data, companies are looking at new ways of harvesting the information.

How do you pick out the most relevant sound bites, trends and ultimately opportunities to help turn thattorrent of data into gold?

The opportunity to develop the killer App for social media is there for us all to see. For software developers this is the equivalent of the Californian Gold Rush. The new 49’ers are entrepreneurial start-ups, media junkies and chancers who are dipping their toes into the social media maelstrom. The problem is that the data has been super sized.

It’s not a case of panning for information gold in a slow running river or stream but casting your net into a Tsunami of data. Pack your water wings and hold on tight because to get something “really” useful out of this lot is going to take a lot of sampling, a lot of bandwidth and a whole lot of imagination.

I’ve been looking around at some of the new applications and services that are being launched on an almost daily basis. I’ve been tweeting and listening to the social chatter and adding a bit of my own. I’ve been watching closely what the BI providers are doing and how they are looking to integrate with social media. I’ve been watching what the big database boys are doing to scale their databases to support “big data” and doing the same our selves with our search technology.

There is so much going on in the BI world because the data landscape has changed forever. What legacy BI products have done for the last 30+ years has not changed very much because the data environment (capture and storage) up until recent years had changed very little.

The explosion of data over the last few years has been a “game changer” for any supplier who claims to offer any enterprise a holistic view of relevant data. These are challenging but exciting times in the world of BI and Social Media so start panning for gold and prepare to get very wet!

Thu, 19/05/2011 – 12:27 — Richard Lewis .


Power of location based marketing

November 11, 2010

Deutsche Bank App Filialsuche Location finder

Image by Deutsche Bank AG via Flickr

The idea of location-based marketing has certainly gained traction since the announcement by Facebook,  in a recent report by market researcher Borrell Associates highlighted where they currently believe we are: 

Mobile marketing is where Web marketing was in about 1996: plenty of excitement, lots of experiments, general agreement that it will be Really Big, but not much facts to give visibility into how it will all unfold.”

The news that such retail giants as Starbucks and L’Oreal have entered into a 6 month agreement with O2 signals that mobile marketing; especially location-based is now potentially about to explode.

Who would not want coupons/offers sent to them at the point of sale that would cut the transaction costs?

Unlike other ‘new’ ideas it seems that the first wave of adoption will be taken up by organisations who have multiple outlets, which will i believe benefit them greatly. For smaller companies and late adopters there should be no fear in adopting the technology as  a number of third-party providers that can make the adoption of this technology easier because they have the pre-populated databases and opt-in lists. Even technology such as geo fencing can be supplied by such businesses, thus allowing companies to see if the technology can deliver on its promises. We will have to wait and see and really watch this space, however I believe that this is just the start and other adjacent technologies will enable business to really maximise the opportunity.


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