March 6, 2013
Andrew Mason, former CEO of GroupOn, sent out this e-mail in his farewell address:https://www.jottit.com/v5wux/. At the end he says: “My biggest regrets are the moments that I let a lack of data override my intuition on what’s best for our customers.”
I find what Mr Mason said interesting for a number of reasons:
1) As the once darling on a rapidly expanding sector and with it what seems resources that we can only dream of, you would imagine that he would have had access to some of the most sophisticated intelligence tools available and this aligned to what should be volumes of quality data. So his intuition should at this stage be only confirmed.
2) Is the data that is being created have any value or are organisations blinded by the sheer volume and cannot in anyway extrapolate true business value
Anyway I wish him the best of luck in the future.
October 10, 2012
Groupon is pushing harder into payments and accelerating its pursuit of Square with therelease of a new iPad point of sale system designed for restaurants, bars and cafes. Groupon is introducing Breadcrumb, an iPad payment service that builds off of Groupon’s acquisition of startup Breadcrumb in May.
The service — which encompasses an iPad, iPad stand, a mobile app, cash drawer, credit card swipe, printer, router and wireless access – will work with Groupon’s recently introduced Payments system. It will give restaurants and hospitality customers a way to update their point of sale systems and will allows employees to take orders, search for and manage menu items, process payments, split checks and view real-time sales data.
Pricing starts at $99 a month for a one-iPad system and goes up to $399 for up to 10 iPads. The plans do not include price of hardware. Groupon will install the system for free and will offer 24/7 customer support. Groupon will charge 1.8 percent + $0.15 flat for every swiped Visa, Mastercard and Discover transaction, the same as Groupon Payments, which also charges 3 percent and $0.15 for American Express transactions.
Please visit http://gigaom.com/2012/10/10/groupon-targets-restaurants-with-breadcrumb-ipad-payment-system/?utm_source=twitterfeed&utm_medium=twitter&utm_campaign=Feed%3A+OmMalik+%28GigaOM%3A+Tech%29