The 4 Key Requirements for Business Intelligence Reporting

September 26, 2012

A recent white paper published by Birst, Inc., a San Francisco based provider of “agile business analytics” software and solutions, points up the four ‘foundational requirements’ of a business intelligence (commonly called “BI”) solution.  They remind us that our ERP systems are merely a tool, a means to an end, and that end is to extract intelligent information from the underlying data in order to improve our business management decisions.

The article, available here (you’ll have to provide contact info first) points to four key capabilities (along with our own commentary about them):

1.) Historical analysis and reporting.  You want information not just on your business performance, but on the key drivers of that performance as well.  You need to know not just your results, but your influencers.  This usually involves mapping and understanding data over a long time frame, measured often in years.  That’s a lot of data.

2.) Forecasting and future projection.  Collecting and understanding your data is one side of the task.  Projecting into the future is the other.  So for example, once you know something about the progress and flow of past sales deals, the size of your pipeline, the length to close… you’re more able to project the progress of future deals.  The goal is to align your resources with your forecast for maximum efficiency.

3.) Ability to integrate information from multiple business functions.  Integrating the data you need to make better decisions may require multiple data sources.  Obviously, this burden is minimized if you’re operating under, more or less, a single (or limited) silo of information.  This is where an integrated ERP solution starts to really shine.  Often the data there, give or take the contents of a couple of spreadsheets, is more than enough to provide meaningful insight.

4.) Easily explored reporting and analysis.  Decision makers need to understand the big picture.  Sometimes, they need a good bit of detail to be able to do so.  This speaks to the need for explorable reports, drill down capabilities, ad hoc queries and business dashboards.  Flexibility and robustness, without being overly complex, are helpful.  Today we find the better ERP systems can provide much of this.  More sophisticated BI solutions will boost your reporting capabilities significantly, a feature most appreciated in larger, more diverse organizations.

A solution that provides the above foundation, whether it’s part of an ERP system or an add-in, ensures you’ll have the right analytical tool when it comes time to convert hard data into meaningful information that can inform better decision making.

Ironically Bi24 provides all these elements and much more


Top business drivers for ERP / BI connection

July 24, 2012

Top business drivers impacting ERP strategies:

- must reduce costs

- need to improve customer experience

- need to manage growth expectations

- interoperability issues across locations

- need to improve customer response time

 

Top requirements behind BI deployments:

- improve speed of access to relevant business data

- address data related to more areas of the business

- provide BI capability to more end users

- complete BI deployments faster

- expand BI access to external users

 

Top ERP implementation strategies:

- streamline and accelerate business processes

- standardise business processes

- provide visibility across functions and departments

- modernise technology infrastructure and applications

- optimise the use of current capacity

 

Top strategic actions for BI:

- improve ease of use of BI solution

- invest in technology to automate BI deployment

- deploy BI enterprise-wide

- establish BI access for external stakeholders

 

Best-in-class knowledge management capabilities:

- automation of report generation and delivery to end-users

- ability to monitor usage levels of the BI system

To achieve best-in-class performance, companies must:

- take an integrated approach to ERP and BI projects

- create cross-functional teams for implementation and continuous improvement of ERP; use BI to extract intelligence at each step

- take an exception management approach; use BI, workflow, and event management to manage alerts and notifications


Top 10 Reasons for Choosing Microsoft Dynamics GP

May 23, 2012

Microsoft Dynamics® GP is a comprehensive ERP solution that goes beyond basic business management and reporting to help your people—and your organization—work at peak performance. Designed for rapid implementation and ease of use, Microsoft Dynamics GP gives all your people fast, familiar ways to access and work with business information and processes, and it delivers ongoing innovation that can work for you now and into the future.

Download the following Top Ten PDF:

TopTenReasonstoInvestinMicrosoftDynamicsGP2010

For information about C24 and our professional Microsoft Dynamics Hosting solutions please visit our website


The Consumerisation of ERP Software – Software Advice Microsoft Dynamics

May 23, 2012

Derek Singleton, at Software Advice, got to have had a short meeting with Christian Pedersen, Microsoft’s General Manager of Enterprise Applications and Services on the topic of how IT consumerisation affects Enterprise Resource Planning (ERP) software in general and what Microsoft’s plans are on it’s own line of products, that is Microsoft Dynamics (GP, AX, NAV, SL & CRM).

For information about C24 and our professional Microsoft Dynamics Hosting solutions please visit our website

 


Trend in Cloud Computing Adoption – 2012

February 1, 2012

What can we expect from cloud computing in 2012? Where will cloud computing be one year from now?

  1. Basic premise of (1) economy of scale, (2) pay what you use and (3) better utilization through sharing will remain intact – though some reports challenging the extent of cost saving will emerge.
  2. Amazon will extend its lead over others with the most comprehensive offering on IaaS – competitors will try to carve out their own niche.
  3. Google will not make much headway in the enterprise segment – perpetual beta does not gel with enterprise.
  4. Microsoft will do just enough on office suite to keep competition at bay – but not too much to cannibalize its core office business.
  5. Same will happen with major ERP vendors – they will make just enough noise but stop short on cannibalizing their core business.
  6. Every vendor will look for a pie in the private & hybrid cloud – but the actual adoption will be very low the talk will shift to governance being the key.
  7. Critical concerns (both real and perceived) like (1) security, (2) privacy, (3) SLA and (4) compliance also remain – like credit card usage on net objections will slowly go away – but tipping point will not be 2012.

Neither cost saving nor flexibility is the primary driver for cloud adoption

There is clear indication that mobility has become the prime reason for cloud adoption.

Here are the results of two surveys:

  1. IBM: 51% of respondents stated that adopting cloud technology is part of their mobile strategy.
  2. CSC: 33% adopted cloud primarily for accessing information from any device as against only 17% who adopted for cost saving.

The implication is that cloud computing is becoming an enabler for mobility and mobility is the big thing. Cloud computing becomes a means to an end.

What will the implication be?

  • Budget will get allocated for mobility and not for cloud computing though people will use cloud to achieve mobility.
  • Mobility solutions will include a cloud component rather than a cloud solution with mobility component.

Amazon, Google and Microsoft

Amazon continuous to lead in the IaaS with more offering and more availability zones – it is also trying to get into PaaS.

Microsoft still continues to do just enough on office suites to keep competition at bay – it is fighting a battle of survival in the mobile and tablet space.

Google has still not made much headway into the enterprise – in spite of changing direction in many ways.

  • It has a new CEO.
  • It has closed down Google Labs.
  • It has a reasonable successful launch of social media platform.
  • It discontinued Google App Engine for Business.
  • It has modified its search algorithm to incorporate social data.

On the whole, as far as cloud computing is concerned, there is hardly any change.

What about Big Data?

Most analysts have proclaimed that “Big Data” is the next big thing. Big data without cloud computing is difficult to imagine.

  • Is Big Data part of cloud or is it part of analytics?
  • Is it to be treated as a separate category?
  • Or, is it a solution in search of a problem?

It is obvious that application of big data is limited to few specific set of problems. The key point we need to remember is that big data will not be of any use unless you are ready to ask the right question – but that is a separate topic.

Finally…

For everything to go into cloud and for us to access it from any device from anywhere we need wireless bandwidth. Do we have enough of it?

Look at some of these stats (picked up from this article):

  • In 2011 October, number of wireless devices in the U.S. exceeded the number of people.
  • By 2014, voice traffic will comprise only 2 percent of the total wireless traffic in the United States.
  • Smartphones consume 24 times more data than old-school cell phones, and tablets consume 120 times more data than smartphones.
  • Mobile networks in North America were running at 80 percent of capacity.
  • With advancements in connected cars, smart grids, machine-to-machine (M2M) communication, and domestic installations such as at-home health monitoring systems, wireless demands will only increase

Thanks to Udayan Banerjee


Microsoft Dynamics Hosting

October 13, 2011

C24 are specialist at hosting Microsoft Dynamics and so we are always pleased to see how well the Microsoft Dynamics is being received. Have a quick look below to see where they are on the magic quadrant.

Microsoft Dynamics AX and the Gartner Magic Quadrant for Product-Centric Midmarket Companies

“Microsoft Dynamics AX is specifically targeted at midmarket organizations. It offers broad and robust functionality, and delivers low TCO through integration with other Microsoft products and technologies. Microsoft’s industry strategy for Microsoft Dynamics AX results in strong functionality, which is built by Microsoft’s internal resources or acquired from proven partners. Microsoft is continually improving its channel of resellers, which will help to overcome the remaining challenges with global implementations. While there is no multitenant SaaS version of Microsoft Dynamics AX, partner-based hosting plus subscription models deliver alternatives.”

Microsoft Dynamics AX and the Gartner Magic Quadrant for Product-Centric Midmarket Companies

Consolidation Versus Innovation

May 12, 2011

Consolidation Versus Innovation So what happens when a new innovative product starts to get some traction in the market?

 Does it get supported, backed and propelled into the market as the new big thing?

Does it get plagiarised and belittled by competitors as being lightweight and technically immature?

Do the competitors go head on and try to bury it under the corporate weight of their huge marketing machine?

“Usually all but the former, and when the innovation still has legs and can’t be buried it’s move to phase 2.”

Buy the company, it’s technology and most importantly it’s customer base and then either bury the product or mothball it for a couple of years whilst the company thinks about what to do next. So where am I heading with this?

As the MD of an innovative and forward thinking company specialising in Business Intelligence, we obviously compete against all sorts of different companies and technologies. The market is in constant consolidation mode, no more so than when new clients are harder to find and organic growth all the more difficult to generate. The innovative products get snaffled up by the biggest BI providers, and the BI providers are being absorbed by the “even bigger”, ERP providers.

We are generating the BI Red Giants of the 21st century that absorb all that there is around them until they eventually implode on themselves and shrink down to virtually nothing. I see clever products, either disappearing from trace or losing their identity and their Raison d’être and becoming just another BI tool.

Right now with my eye on social media and the impact this is having on CRM and its potential to influence the roadmaps of the newest search based BI innovations, I can see just how many innovative products are out there and yet so few of them are becoming mainstream. The legacy suppliers continue to influence what people are buying and are depriving businesses and users from getting access to something that offers real value and differentiation, which for me, is where the real innovation is.

What do we do differently from everyone else that helps customers gain competitive advantage?

At http://www.connexica.com we use search technology to simplify the process of querying and analysing data. By making the process of joining up data as simple as you could make it and the process of getting the data out even simpler, we make everyone in the business able to get at information important to them without having to involve the IT department.

We have a roadmap that is based on what’s happening now rather than one drawn up 2 years ago, as we have quarterly major releases not annual or bi-annual. Some of the bigger boys would look at what we do and say to potential clients: “ahhh but they don’t do X, Y, and Z and don’t turn over billions of dollars a year…” …which roughly translates to “ahhh but you don’t need an army of staff to run this system and implementation is only 2 weeks not a year and don’t expect your supplier to pass you onto a call center in another continent to sit on your support calls…”

We are not alone; there are lots of innovators out there driving technology forward based on the latest social and technological buzz but what we have is better than the big boys and we’re determined to keep it that way.

Wed, 04/05/2011 – 10:38 — Richard Lewis


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